Caribbean Coffee Baristas Limited (CCBL) is searching for a Partner Resources Specialist is responsible for supporting and executing core HR functions within a fast-paced Quick Service Restaurant environment. The role focuses on recruitment, employee relations, compliance with labour laws and industrial relations, performance management, training coordination, and HR administration. The PR Specialist plays a key role in fostering a positive workplace culture while ensuring operational efficiency and legal compliance across locations.

 Key Deliverables & Performance Indicators

The below highlights key deliverables critical for the performance of the role. Performance reviews will be scheduled, based on agreement of metrics required from period-to-period.

• Coordinate end-to-end recruitment for store and support roles.
• Prepare offer letters, contracts, extensions et al.
• Facilitate employee onboarding, orientation, and probationary reviews.
• Serve as a first point of contact for employee relations, industrial relations and disciplinary matters.
• Support performance management and employee development initiatives.
• Ensure compliance with all market labour laws and company policies.
• Maintain accurate employee records, HRIS and HR documentation.
• Support training initiatives across head office and store locations.
• Liaise with payroll on employee data, attendance, and leave records.
• Generate weekly, bi-weekly and monthly reports
• Any other duties in keeping with scope and competence
• Assess welfare needs of the team and recommend strategies to the PRM
• Support Ad-hoc HR projects and staff engagement programmes.

Minimum Qualifications – Education & Experience

• Bachelor’s degree in Human Resource Management, Business Administration, or related field.
• 2–4 years’ experience in an HR role, preferably in QSR, hospitality, or retail.
• Working knowledge of the Labour Laws, principles and practices
• Proficiency with MS Office suite, strong computer skills and proficiency in HR Systems

Competencies

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• High level of confidentiality and professionalism.
• Strong analytical, problem solving and time management skills
• Proactive and ability to work on own initiative with excellent attention to detail