WAREHOUSE SUPERVISOR
Job Title: Warehouse Supervisor
Department: Warehouse/ Operations
Reports To: Warehouse Manager
GENERAL DUTIES AND RESPONSIBILITIES
Key Responsibilities:
- Supervision and Leadership:
- Lead and manage a team of warehouse staff, providing guidance, support, and training as needed.
- Foster a positive and collaborative work environment, promoting a culture of accountability and continuous improvement.
- Deputize in the Warehouse Manager’s absence.
- Operations Management:
- Oversee daily warehouse activities, including container receival, storage, order picking, packing, and shipping.
- Ensure accurate and timely processing of inbound and outbound shipments.
- Implement and optimize standard operating procedures (SOPs) to enhance efficiency and productivity.
- Helps to organize the staff to unload containers.
- Checks off items unloaded off containers, when on duty, and liaises with Purchasing Manager regarding shortages and overages.
- Helps to supervise the speedy scanning process of items to be received into stock
- Inventory Control:
- Monitor and maintain accurate inventory levels.
- Implement inventory control measures to minimize discrepancies and losses.
- Collaborate with other departments to address inventory-related issues and optimize stock levels.
- Maintains the BIN ID system in the warehouse by overseeing the process.
- Quality Assurance:
- Implement and enforce quality control standards for incoming and outgoing shipments.
- Conduct regular inspections to ensure compliance with, AEO Status, safety regulations and company policies.
- Address and resolve any quality issues promptly and effectively.
- Performance Metrics:
- Track and analyze key performance indicators (KPIs) to measure warehouse efficiency and identify areas for improvement.
- Assist in developing and implementing strategies to meet or exceed performance targets.
- Equipment Maintenance:
- Coordinate and oversee the maintenance of warehouse equipment, ensuring proper functioning and addressing issues promptly.
- Collaborate with the maintenance team to schedule routine inspections and repairs.
- Safety and Compliance:
- Enforce safety regulations and best practices to maintain a secure and accident-free workplace.
- Stay current with industry regulations and ensure compliance with relevant standards.
- Communication:
- Effectively communicate with other departments, and transportation partners to optimize logistics processes.
- Provide regular reports and updates to the Warehouse Manager on key performance metrics and operational challenges.
- Delivery and Logistics:
- Manage the delivery and logistics process.
Other:
- Performs other duties required as instructed by the Warehouse Manager, Operations Manager or the Managing Director.
JOB SPECIFICATIONS
Academic Qualifications & Experience:
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or related field (or equivalent work experience).
- Proven experience as a warehouse supervisor or similar role.
Skills/abilities/attributes:
- Strong leadership and team management skills.
- In-depth knowledge of warehouse operations, inventory management, and logistics processes.
- Familiarity with safety regulations and quality standards.
- Excellent communication and problem-solving skills.
- Proficient in using warehouse management systems (WMS) and other relevant software.
- Is able to perceive and resolve potential or existing problems objectively and provide fast and feasible solutions to problems.
- Is highly motivated, credible, confident, and pays close attention to details.