REQUIRED EDUCATION:
Passes in 6 CXC subjects includsive of Maths or Accounts and English

REQUIRED SKILLS / EXPERIENCE:

• Experience of working within a Cashier / Accounts department.
• Strong customer service skills.
• Highly computer literate and numerate.
• Ability to communicate in both oral and written forms.
• Excellent interpersonal skills.

REQUIRED PERSONAL CHARACTERISTICS:

• Ability to manage a demanding workload.
• Positive attitude towards work.
• Ability to use own initiative and work independently.
• Team player.

DUTIES AND RESPONSIBILITIES:

• Ensure that customers receive service that exceeds their expectations.
• Maintain a thorough knowledge of COURTS’ systems, policies and procedures.
• Answer the telephone promptly and courteously (within 3 rings).
• At the end of each day ensure that all shortages/discrepancies are reconciled.
• Reimburse the Company for any shortages, by either paying over the counter or completing a salary deduction form.
• Complete paperwork accurately and legibly.
• Check all cash received and verbally confirm back to the customer.
• Check all receipts to verify that both the account number and cash posted is correct.
• Encourage customers to pay on a timely basis and up-date them on the status of their account.
• Ensure that customers understand their payment terms.
• Collect bailiff and collectors fees as required.
• Present excess cash to Office Manager as soon as till limit is reached.
• Ensure personal information and account number/s are written on the back of cheques.
• Receive signed authorisation on documents where necessary, e.g. early settlement.
• Close off till and prepare lodgement for bank at the end of the day.
• Adhere to the “Cash Procedures” as outlined by the Internal Audit Department.