JOB LISTING

ACCOUNTS RECEIVABLES /COLLECTIONS SPECIALIST

Application Requirements

Applicants for the Collections Specialist position are required to meet the following requirements:

-            5 CXC subjects, including Mathematics and English

-            Willingness to participate in our online aptitude test, which must be passed with a score of 40/50 (80%)

-            Excellent listening comprehension and speaking ability

-            Reasonable to excellent computer literacy

-            At least 2 years experience in Collections or similar capacity

Job Summary

Employment Type: Full Time

The Collections Specialist is responsible for ensuring timely collection of customer payments, resolving payment discrepancies, and maintaining accurate records of all related transactions.

Key Responsibilities

• Maintain communication via phone and email with customers regarding upcoming, current and past-due balances
• Maintain sales transaction files & filing control system
• Maintain collections records on the company ERP as per existing departmental procedures
• Contribute to receivables reports as needed
• Meet or exceed monthly quotas and daily call volume targets
• Collaborate with the relevant team members to optimise processes and achieve departmental goals