General Duties & Responsibilities:

• Monitor, communicate with CGA’s distributors and customers, on orders, account status and any queries/needs in a timely manner.
• Liaise with Customs Department/Customs Broker to ensure the timely processing of shipping documents.
• Liaise with Hauler for the procurement and loading of shipping containers for export orders.
• Liaise with CGA drivers & stores department for the delivery of consolidated/breakbulk cargo at specified freight forwarder warehouses
• Liaise continuously with Planning/ Production/Stores/Inventory Departments regarding stock status and production schedules in order to ensure that customer’s order requirements are met. 
• Manage and create paperwork for Export shipments:

-          CARICOM Invoices

-          Create and apply for Certificate of Origin from ExporTT

-          Create Breakbulk Bill of Ladings

-          Create & submit Proforma BLs to Freight Forwarders

-          Submit VGM data to Freight Forwarders once shipment is loaded on port

-          Create and apply for Export Health Certificate (as needed)

-          Create and apply for Free Sale Certificate (as needed)

• Ensure Billing of orders once it is packed and ready for shipment
• Update and maintain Export Log book
• Ensure Hauler has C82 paperwork, including Weighbridge tickets and Customs & Excise shipment slips for container loading at Point Lisas port. 
• Monitor the export Accounts Receivables report in order to notify clients of outstanding payments, credits owed and incoming payments are processed in a timely manner by Accounts.
• Create Credit Notes and submit to Accounts as informed by Export Manager.
• Ensure the timely preparation and distribution of monthly reports, e.g.

-          VPG (Volume Planning Guide)

-          Submitted to Planning Department

• Monthly Export Sales Report:

-          Submitted to Export/Finance Manager

• Create reports using sale/product trends, pricing, invoice values as informed by Export Manager.
• Assist brokers with online submission of documents via TTBIZ web portal.
• Preparing price lists; quotations and respond to enquiries by new and existing export customers as informed by Export Manager.
• Update and maintain customer and freight forwarder contact database.
• Meet and liaise with Freight forwarders on shipment updates, request bookings for export containers, negotiate/request freight rates and maintain contact with regards to any issues/changes to shipments as necessary. 
• Arrange shipment of samples/POP material for overseas customers as informed by Export Manager
• Liaise with couriers such as IBC Express & DHL to ensure CGA’s accounts are always up to date, re-order shipping stationery as needed and prepare AWB for shipment of documents/samples.
• Manage and update digital and physical files for Export customers and other related Export data.
• Create and submit POs for Export to Accounts once vouchers are approved by the Export Manager.
• Conforms to all established departmental & company policies, procedures & objectives, GMPs, PPE, HACCP, food safety & HSE site protocols.
• Undergo any job-related training required by the company;

KNOWLEDGE, SKILLS AND EXPERIENCE:

• Bachelor’s Degree in Sales, Marketing, Accounts, Business Management or any related field.
• At least 2- 3 years’ experience in Export Marketing would be an asset.
• Experience working in a manufacturing environment.  
• Experience in a target-oriented work environment and the ability to prioritize work based on given deadlines will be considered.