We are seeking a detail-oriented and reliable Billing Clerk to join our Accounts Team. This role is critical to the accurate billing of customer orders and the receipt and processing of payments, in accordance with established credit terms and company policies.

Key Duties and Responsibilities

• Respond promptly and professionally to customer inquiries.

• Receive and process customer orders via telephone and in person.

• Liaise with the Accounts Team to verify and monitor customer credit status prior to order processing.

• Liaise with the Warehouse Team to confirm stock availability and coordinate order fulfillment.

• Prepare, issue, and distribute invoices and billing statements to customers.

• Receive and process payments through various methods, including cash and online payments, ensuring accuracy and validity.

• Address customer questions and resolve billing-related issues or complaints in a courteous manner.

• Maintain accurate billing and payment records.

• Provide administrative and operational support to the Accountant, as required.

Knowledge, Skills & Competencies

• Minimum of one (1) year related experience in a similar work environment.

• Strong attention to detail with a high level of accuracy.

• Associate Degree in Accounting or a related discipline would be an asset.

• Ability to collaborate effectively and assist team members.

• Excellent verbal communication skills.

• Ability to work in a fast-paced environment.