Boarding Representative (Kingston)

We are seeking to hire an enthusiastic, customer-focused, and driven Boarding Representative to provide comprehensive vessel husbandry and agency services on behalf of our principals. The successful candidate will serve as a key liaison between ship owners/principals, vessel masters, local authorities, and service providers, ensuring seamless port calls and exceptional service delivery in accordance with company standards, policies, and regulatory requirements.

Main Responsibilities:

• Coordinate and manage vessel port calls from pre-arrival through departure.
• Notify and liaise with relevant local authorities and agencies, including Customs, Immigration, Port Authority, Pilotage, and terminal operators, regarding vessel arrivals and departures.
• Board vessels as required to represent principals and attend to vessel, crew, and operational needs.
• Manage customer and principal relationships, ensuring timely communication and issue resolution.
• Register vessels and process documentation within the Customs and other statutory electronic systems.
• Update principals’ booking, voyage, and reporting systems accurately and within required timelines.
• Monitor vendor accounts, review invoices, and ensure costs are aligned with approved tariffs and agreements.
• Coordinate husbandry services including crew changes, medical assistance, supplies, repairs, and other port-related services.
• Prepare and submit periodic operational, financial, and voyage reports to principals.
• Ensure compliance with all applicable local maritime laws, port regulations, and company procedures.

Requirements:

• Bachelor’s degree in Customs, Immigration, Logistics & Supply Chain Management, Maritime Studies, or a related field (or equivalent professional experience).
• Minimum of three (3) years’ experience in the shipping or maritime agency industry.
• Working knowledge of the Pilotage Act, Customs Act, Passport, Immigration Act, and the Port Authority of Jamaica Act.
• Sound understanding of shipping operations, vessel documentation, and air and seaport operations.
• Functional knowledge of principal and agency systems used within the shipping industry.
• Proficiency in Microsoft Office applications.
• Strong oral and written communication skills.
• Effective negotiation and interpersonal skills.
• Ability to work under pressure, manage multiple vessels or tasks simultaneously, and meet strict deadlines.
• Willingness to work irregular hours, including nights, weekends, and public holidays, as operationally required.

We thank all interested persons; however, only shortlisted candidates will be contacted. Please submit all resumes no later than Friday January 9, 2026.