ROK Hotel Kingston, Tapestry Collection By Hilton is more than a landmark overlooking the historic Kingston Waterfront, it is a people-centered hospitality brand that celebrates the culture, spirit, and creativity of Jamaica.
Our hotel has quickly become recognized not only for its iconic design and vibrant downtown presence, but also for its commitment to people, culture, food, and service excellence. We believe that hospitality begins with our team, and everything we do is built around people centricity valuing our associates, developing their talents, and creating a workplace where they can thrive, contribute, and grow.
About the role
This is a full-time, on-site role with ROK Hotel Kingston, Tapestry Collection by Hilton. The Human Resources Coordinator is a key member of the hotel’s HR team and will support day-to-day HR operations, including benefits administration, employee relations, compliance with HR policies, and general HR support. The role also includes supporting HR management, coordinating employee engagement initiatives, and contributing to the overall success and organizational effectiveness of the hotel.
Duties and Functions
- Administer insurance benefits, explain benefits, assist with completion of enrollment forms, and answer questions.
- Compile review list and distribute to departments.
- Compile Turnover Report, copy and distribute.
- Enter payroll information on computer (wage information, changes).
- Conduct prescreening interviews.
- Respond to unemployment claims, maintain unemployment logbook.
- Maintain new hire, termination, and transfer and promotion logbook.
- Audit hours worked in payroll reports for eligibility of benefits.
- Compile wage surveys.
- Monitor and maintain Leave of Absence log.
- Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
- Answer questions regarding Health Plan, vacation and benefits (insured and noninsured).
- Maintain complimentary room night log, process employee requests.
- Prepare and place recruitment advertising.
- Process paperwork for terminating employees.
- Schedule Orientation.
- Assist in Orientation – explain benefits, conduct tour of property.
- Write articles and take pictures for property newsletter.
- Assist with special projects; plan employee events (meetings, picnics, parties).
- Maintain First Aid log.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Any other duties as assigned
Qualifications
- HR Experience is required
- Previous supervisory responsibility required.
- Bachelors Degree preferred but not required.
- College course work in related field helpful
- Familiarity with and knowledge of employment laws are helpful.
Don’t miss your chance to work at Kingston’s top hotel, where your talent meets endless possibilities! Apply now and be part of something extraordinary!