Job Summary

The Electronics Technician plays a pivotal role in ensuring the delivery of electronic solutions to customers in the market. The role encompasses customer engagement, performing site evaluations, threat assessment, solution design, installation, troubleshooting & maintenance and quality control. This role focuses on enhancing safety and security for businesses and homes through personalized, cutting-edge solutions

Key Responsibilities

1. Solution Design & Installation:
• Perform detailed site inspections to evaluate security needs based on a detailed threat assessment and risk assessment.
• Design and implement customized security systems, including but not limited to burglary alarms, fire alarms, intrusion detection, access control, gate openers, and smart solutions.
• Integrate advanced technologies such as AI-powered surveillance, real-time threat monitoring, and IoT-enabled devices to complement traditional security solutions.
2. Maintenance & Support:
• Provide ongoing system maintenance, including troubleshooting, repairs, and updates to ensure optimal system performance.
• Conduct routine checks and upgrades on installed systems to maintain security integrity.
• Train clients on system usage and provide technical support as required.
3. Customer Interaction:
• Work directly with clients, from residential homeowners to corporate and government entities, to understand their security concerns and offer tailored solutions.
• Conduct post-installation follow-ups to ensure satisfaction and system functionality.
• Maintain professional relationships and ensure exceptional customer service.
4. Technological Integration:
• Stay updated on the latest security technology trends and tools, including smart home integration, AI surveillance, and data analytics in security systems.
• Integrate new technology seamlessly with existing security infrastructure to create comprehensive, responsive, and real-time security solutions.
5. Documentation & Reporting:
• Maintain detailed records of site inspections, system designs, installation processes, and maintenance schedules.
• Generate reports on system performance, client satisfaction, and any necessary improvements.
6. Safety & Compliance:
• Ensure all installations comply with local regulations, industry standards, and company safety protocols.
• Perform regular checks to ensure systems are secure and reliable, minimizing vulnerabilities.
7. Any other Task
• As the operations of the business evolves and new technologies are adopted, utmost flexibility will be required to complete new/ additional tasks which may be assigned.

Qualifications

Required Education and Experience

• Diploma or certification in Electronics, Electrical Engineering, or a related field.
• Minimum of 3 years of experience in security system design, installation, and maintenance.
• Strong understanding of both traditional and advanced security technologies.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Problem-solving skills with a focus on innovation and integration of new technologies.

Desirable Skills and Competencies

• Familiarity with IoT, AI-based systems, and smart technology integrations.
• Experience working with a variety of clients, including residential, commercial, and government sectors.
• Knowledge of cloud-based security solutions and data analytics.
• Problem-Solving: Strong analytical and problem-solving skills.
• Communication: Excellent verbal and written communication skills.
• Adaptability: Ability to adapt to changing technology and business needs.

Performance Metrics

• Accessibility & Responsiveness
• Client satisfaction and feedback.
• Timely and successful installations.
• System uptime and maintenance efficiency.
• Adoption and integration of new technologies.

• Operational Efficiency: Profitable completion of assigned tasks and willingness to assist the team in achieving the company goals.

Working Conditions

• Environment: work will be performed both in the field (at client location) and in office settings. The role involves significant travel to client sites including commercial, residential, and government entities.
• Hours: Full-time position, with the need to be available for emergency situations outside of regular working hours.

Physical Requirements

• Ability to lift up to 50 lbs, work at heights, and operate in various weather conditions.
• Manual dexterity to handle complex wiring and system installations.

If this role is of interest to you, kindly submit an application no later than December 31, 2025.

While we appreciate all applications, only shortlisted candidates will be contacted