Career Opportunity

Sales Associate

Role Summary

The purpose of the Sales Associate position is to maximize the purchasing potential of all customers assigned, promote and market all assigned products and , achieve the approved Sales budget.

Duties and Responsibilities Summary

• Secure customer orders through visits and telephone calls.
• Continually prospect and qualify new customers.
• Continually prospect new references from existing customers.
• Ensure complete customer satisfaction through follow-up calls.
• Deliver price quotations and new samples to existing and new customers within the time required.
• Forecast sales for each customer within assigned portfolio.
• Handle customer complaints and recommend specific action for resolving same.
• Provide lost business reports weekly.
• Submit weekly call planners and reports.
• Recommend plans for regaining lost and obtaining new business.
• Conduct all business transactions with high ethical standards consistent with the image of the company.
• Attain monthly and annual sales targets for assigned portfolios.
• Request the help of the manager in handling difficult problems.
• Check the status of each customer account prior to making calls – e.g. orders, complaints, samples, quotations, outstanding payments.
• Take all relevant information regarding customer requirements for new references, graphic changes, size changes, pricing, etc.
• Obtain all information and report on competitor activity.
• Liaise with assigned customer service buddy to ensure that our customers receive the highest standards of service.
• Perform any other specific functions, which may be required as directed by the Sales Manager.

Requirements

• At least three years’ experience in a sales/marketing environment. 
• A minimum of five (5) “O” level passes (including no less than an “A” in English and a “B” in Math).  Other tertiary level education will be an asset.
• Excellent communication skills, verbal & written.
• Outgoing, pleasant personality.
• Computer literate with a good working knowledge of MS Excel, Word and PowerPoint.
• Good analytical skills.
• Highly ethical with strong values.
• Achievement motivated with a strong will to win all challenges.

Applications

If you meet the requirements outlined above and you are seeking an opportunity to make a significant contribution in a sales setting whereby you will be recognised and well rewarded for your accomplishments, please send your CV or Resume using the Apply Now portal.

Closing date for applications is December 18, 2025.

Whereas we thank all applicants, please note that only candidates selected for shortlisting will be acknowledged.