Position Title: Cashier

                                                                       Location: Kingston

                                                                   Department: Operations

                                                            Reports to: Department Supervisor

POSITION PURPOSE:

Accountable for error-free cash register operations, payment processing, and
interactions with customers. Obtains payment for goods by itemizing and totaling customer's purchases.

ESSENTIAL FUNCTIONS:
The following are specific responsibilities and contributions critical to the successful performance of the position:

Ensure outstanding customer service delivery at all times.
Answer customers' questions, and provide information on policies and procedures
Maintain clean and orderly checkout areas.
Ensure cash line as all the necessary items. E.g. bags, staples, wrapping tapes etc.
Assist in the training of new Cashiers as requested
Assist in stock taking when necessary and the ordering of goods as requested
Request goods from other location on a weekly basis or as needed to replenish stock
Keep work area stocked with goods.
Check for expired goods, re-stock shelves and remove price tags if there is a price change.
Receive and process payment by cash and credit cards
Issue receipts, refunds, credits or cash change to customer
Ensure cash from daily sales are balance at the end of each shift
Ensure float amount is correct at the beginning and end of each shift and that there is adequate change
Answer telephone and assist customers with over the phone queries as is possible
Provide product knowledge to customers through the features, values and benefits of each product.
Return uncashed items to designated areas.
Ensure customers are served their correct purchased item
Provide customers with relevant information about specials and promotions
Introduce new goods and services to customers.
Provide rapid response to customer complaints
Communicate all discrepancies to relevant manager/supervisors
Direct all queries/ concerns to immediate supervisor first in keeping with the chain of command
Ensure that the checkout section is orderly and secure.
Report low stock item of ice-cream, if placed by Scoops department
Ensure that items purchased by customers are in good condition before it leaves the store
Any other duties that have been assigned by managers or supervisors should be performed.
 

EXPERIENCE; EDUCATION OR CERTIFICATION

High School Diploma / School Leaving Certificate
At least 5 CXC’s inclusive of Mathematics and English Language.
Must have at least One (1) year experience in cashiering in a retail environment.
Certificate in Cashiering would be an asset
 

BENEFITS

Continuous Training & Development
Group Benefits ( Health, Life, Pension)
Performance Incentives/ Bonuses
Staff Discounts
Gym Membership

We would like to thank you all for your interest in becoming a part of our team. However, only short listed applicants will be contacted.