Respond to daily maintenance issues submitted via the helpdesk and coordinate prompt resolutions. 

Schedule and manage preventative maintenance (PM) routines for equipment and infrastructure. 

Monitor the performance of PM schedules through data collection, analysis, and reporting. 

Maintain operational oversight for building systems: electrical, plumbing, HVAC, lifts, and generators. 

Conduct frequent site visits (3-4 times weekly) to stores for inspections, issue assessments, and follow-ups. 

Assist the Maintenance Manager by supervising technicians and drivers in their absence. 

Gather and analyze maintenance data (e.g., open vs. closed help desk tickets) and prepare monthly reports. 

Create and maintain dashboards and maintenance schedules using CMMS tools such as Upkeep. 

Support budget preparation by analyzing departmental spending (e.g., janitorial, generator maintenance, etc.). 

Collaborate with the HSE team to ensure all facilities comply with OSHA and other regulatory standards. 

Coordinate with vendors and service contractors for facilities-related services and emergency repairs. 

Manage and track service contracts for janitorial, lift servicing, generator maintenance, etc. 

Assist with procurement of minor facility-related items such as chairs, trolleys, and basic hardware. 

Coordinate Capex processes and specs for larger equipment such as generators, as required. 

Ensure inventory tracking and form completion for daily and monthly facility checks. 

Provide technical support and handyman supervision for minor facility repairs at stores and Head Office. 

Bachelor’s Degree in Facilities Management, Mechanical or Electrical Engineering, or a related field. 

3–5 years’ experience in facilities or maintenance engineering, preferably in a retail or commercial environment. 

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CMMS software (e.g., Upkeep). 

Strong understanding of building systems and preventative maintenance strategies. 

Working knowledge of OSHA and other relevant safety and building regulations. 

Valid driver’s license and willingness to travel to various store locations weekly.