Job Summary

Under minimal supervision, the candidate must be able to adapt and adjust to an ever-changing environment. This multi-faceted role supports the Company Organization in both East and West B2C & B2B Sales, ensuring adherence to all order entry processes for all departments.

Responsibilities

• Review data to identify basic trends and analysis. Reports findings to upper management for action. 
• Extract data from multiple sources, organizing it into understandable information to provide to the Senior Management team. 
• Makes recommendations and solutions on processes and policy based on reporting and business needs. 
• Ensure SOX compliance with non-pay business rules and promotional eligibility rules in order to prevent revenue loss for the organization. 
• Responsible for staying current with all current and new promotions for all Residential Sales. Monitor credit analysis reports to ensure all sales reps are in adherence. 
• Responsible for testing all new offers, rate codes, and product rules in IDA.  
• Perform call audits for the Sales organization to use for coaching purposes. 
• Responsible for updating or creating new logic when error reporting is needed and following up to ensure all error reports are current in accordance with Sales compliance. 
• Responsible for attending weekly compliance meetings to identify trends, new promotions, and rate codes.   
• Utilizes various PC software packages such as spreadsheets, word processing, and graphics to produce high-quality reports, presentations, or other documents. 
• Participates in complex projects and performs other duties as assigned by the Manager. 
• Managing, training and development a team of Sales Compliance Analyst.

Qualifications / Requirements