LOCATION: Real Auto B.V., St. Maarten
About Us:
Real Auto B.V. is a leading automotive dealership representing world-class brands. Our commitment to excellence and unparalleled customer service has made us the trusted name for automotive sales and service in St. Maarten. We are now looking for a dynamic and experienced professional to help lead our dedicated aftersales team to new heights.
Key Responsibilities:
- Lead, mentor, and manage our team of service advisors to achieve peak performance and exceptional customer satisfaction.
- Coordinate the workflow and schedules between the garage and body shop teams to maximize efficiency and meet deadlines.
- Work closely with the Parts Department to coordinate orders, manage critical stock levels, and ensure technicians have what they need when they need it.
- Serve as a key point of contact for escalated customer inquiries, ensuring all client interactions are handled with professionalism and care, resolving issues promptly.
- Uphold our brand's high standards for all repair and maintenance work leaving our facility.
- Assist with reporting, KPIs, and other administrative duties to support the Aftersales Manager.
Who We Are Looking For:
- You possess the requisite legal status and work permits to be employed in Dutch Sint Maarten, OR you are a holder of a valid US Passport.
- Proven experience in an automotive dealership environment is essential.
- Previous experience in a supervisory or team leadership role (e.g., Service Advisor Team Lead, Assistant Manager) is highly desired.
- You have a solid understanding of workshop, bodyshop, and parts department operations.
- You are a natural leader with excellent communication, organizational, and problem-solving skills.
- You are customer-obsessed, with a passion for delivering a five-star service experience
Why Join Us?
- Experience the unique blend of European charm and Caribbean culture in beautiful St. Maarten.
- A key leadership role with a market-leading company and opportunities for professional development.
- We offer a competitive salary commensurate with experience.
- Be part of a passionate team in a fast-paced and rewarding industry.
Submit your resume with Assistant Service Manager in the caption
Real Auto B.V. would like to extend a thank you to all applicants for their interest. We will be reaching out directly only to candidates selected for an interview.
Real Auto – Where you get the real deals!