Vault is a non-bank private mortgage lending company with a progressive, friendly work environment and a culture of growth. We are seeking a dedicated Mortgage Officer to join our dynamic team.

Position Summary: 

As a Mortgage Officer, you will be responsible for the mortgage post-funding administrative processes. We are looking for someone who is eager to learn, highly detail-oriented, and capable of thriving in a fast-paced professional environment. Strong time management skills and attention to detail are critical for success in this role.
Job Duties and Responsibilities:

 Responsibilities will include, but are not limited to:

•	Collaborate with the accounting team to ensure data accuracy and updates within the servicing system.
•	Record new loan deposits and promptly notify the funding team.
•	Prepare and process paydown statements upon request, keeping relevant teams informed throughout.
•	Oversee loan sales to multiple facilities, ensuring complete loan files, accurate forms and reports, and timely communication with all parties.
•	Handle property insurance updates, amendments, and cancellations.
•	Assist in managing the existing portfolio, including reviewing new loans post-funding and ensuring loan file accuracy.
•	Manage discharge requests by preparing statements, coordinating with title custodians and lawyers, and updating the servicing system.
•	Schedule and coordinate construction inspections and prepare construction advance documents.
•	Address borrower inquiries via email and phone, identifying needs and providing suitable solutions.
•	Process updates to mortgage accounts, including changes to borrower contact information, banking details and account modifications.
•	Perform additional duties as assigned.

Skills, Knowledge & Experience:

•	Strong documentation skills and ability to manage large volumes of documentation.
•	Excellent communication skills (professional, polished, clear verbal and written communication).
•	Meticulous attention to detail.
•	Proficiency in Excel.
•	Ability to work in a changing and agile environment with constantly moving targets.
•	Strong organizational, time management, and project coordination skills.
•	Ability to handle multiple tasks simultaneously, prioritize high-volume workload, and meet strict deadlines.
•	Demonstrated ability to work in a team environment where flexibility, keeping others informed, and anticipating needs are essential.
•	Sound judgment and ability to deal with confidential and sensitive issues.