Job Purpose

 Key Outputs:

• Annual Work Plans prepared
• Annual Training Plan developed
• Training needs analysis report prepared
• Training Impact Assessment conducted
• Performance Management Appraisal system implemented;
• PMAS sensitization sessions conducted
• Training and PMAS databases developed maintained
• Competency Profile developed
• Standard Operating Procedures implemented
• Reports produced
• Human Resource records maintained and secured
• Rewards and recognition process coordinated
• Updates for the Human Resource Information System prepared

Technical / Professional Responsibilities

• Assists with the performance management programme by:
  • liaising with managers and supervisors to ensure submission of work plans and performance reports when due and ensure that reviews are done;
  • providing guidance to managers, supervisors and staff on the administration of the performance management system;
  • recording and following up on implementation
  • Conducts sensitization sessions on the Performance Management & Appraisal System (PMAS) to increase awareness and knowledge.
  • Monitors compliance and general adherence to the PMAS policy and recommends appropriate strategies to mitigate gaps.
  • Monitors compliance with the conduct of Interim Evaluations and provides guidance where necessary.
  • Develops and maintains the PMAS database.
  • Facilitates the appeal process of PMAS.
  • Liaises with the Manager, HR Management & Development in selection and eligibility for reward/recognition.
  • Assists with the monitoring of Work Plans created to address performance gaps to safeguard alignment with Strategic and Operational Plans.
  • Provides guidance and technical support to staff in the preparation of Individual Work Plans (IWPs)
  • Provides support with the identification of training needs by observation and by reviewing performance appraisal reports
  • Participates in the development of training materials.
  • Provides advice and guidance to managers and staff on all training and development activities.
  • Participates in the development of the Department’s Operational Plan and budget to ensure the department’s targets and objectives are reflected.
  • Develops an informed training budget.
  • Conducts/coordinates training sessions as required to meet the objectives of the organization.
  • Designs and delivers training programmes within required, scope, quality and budget.
  • Develops and implements skills inventory.
  • Makes administrative arrangements for participation in local and overseas training courses, seminars and conferences as necessary.
  • Establishes and maintains training database and training records for all employees.
  • Co-ordinates on-the-job training where applicable.
  • Co-ordinates the succession and development of staff
    • Contributes to the smooth functioning and cohesion of the team.
• Adherence to the organization’s training policy
• Training databases are created and current and accurate training records are maintained
• Reporting deadlines are consistently met and accurate information is available for decision making by the Manager, Human Resource Management & Development
• Confidentiality, integrity, dependability and tact are displayed in the execution of duties
• Human Resource records are undated and maintained
• Facilitate orientation and onboarding of new employees
• Assists with leave administration and employee benefits processing accurately and timely
• Prepares, organizes, collates and scans staff updates for the Human Resource Information System, ensuring accuracy and timely submission in accordance with system requirements and organisational standards
• Coordinates employee engagement activities such as surveys, wellness programs, and staff events
• Supports special HR projects as assigned by management

Administrative Responsibilities

• Prepares Annual Work Plan so as to fulfil the PMAS requirements;
• Prepares human resource reports and statistics as required
• Maintains various human resource records and files including, employee files, leave records and performance management records.
• Assists with the planning of special events involving the National Education Trust.
  • Establishes and maintains training database and training records for all employees
  • Co-ordinates on-the-job training where applicable
  • Conducts research on best practices for employee training and development
  • Maintains library of Job Descriptions
  • Co-ordinates the succession and development of staff
  • Prepares reports and submits to Senior, Human Resource Officer
  • Provides technical advice and guidance on best practices in field of specialization

• Performs other related functions assigned from time to time by the Senior Resource Officer or the Manager, Human Resources Management & Development

Performance Standards:

• Annual Work Plan prepared according to PMAS standards and required timeframe
• Confidentiality, dependability and tact are displayed in the conduct of job functions
• Recommends resource persons for particular training programmes
• Conducts Training Needs Assessment annually to facilitate development of Training Plan
• Conducts impact assessment as required
• Recommends training provision, budget and suppliers
  • Prepares Training schedule as required
  • Stipulated deadlines are consistently met
  • Human Resource records are up-to-date

Contacts within the organisation required for the achievement of the position objectives

Contacts external to the organisation required for the achievement of the position objectives

Required Competencies:

Core

• Excellent interpersonal skills
• Excellent written and oral communication skills
• Sound knowledge of customer services principles and techniques
• Confidentiality and integrity
• Ability to work on own initiative
• Team oriented
• Good analytical skills and problem solving skills
• Good judgment
• Attention to details and accuracy
• Good organization and time management skills

  Technical

• Knowledge of best practices in human resource management
• Proficient with MS and HR Software applications

Minimum Required Education and Experience

• First degree in Human Resource Management, Business Administration or related field
• Formal training in employee relations would be an asset
• Two (2) years experience in Human Resource Management or related administrative roles

Authority:

• Access confidential information required to perform duties

 Specific Conditions Associated with the Job:

• Normal working condition
• Required to work beyond and outside normal working hours in meeting deadlines