Senior HR Officer plays a key role in supporting the full employee lifecycle, focusing on recruitment, onboarding, contract management, disciplinary coordination and the separation process.
DUTIES & RESPONSIBILITIES
- Manage the end-to-end recruitment process, including job postings, candidate sourcing, interviews, and selection to ensure the right talent fit.
- Oversee the onboarding and orientation of new employees to ensure a smooth integration into the organization.
- Prepare, issue, and maintain employment contracts, renewals, amendments, and related documentation in compliance with company policies and legal requirements.
- Coordinate and conduct workplace investigations in response to complaints or breaches.
- Prepare reports and documentation to support disciplinary actions.
- Represent the company at disciplinary hearings and other HR-related proceedings.
- Manage the end-to-end employee separation process, including resignations, terminations, and retirements.
- Conduct exit interviews, process final payments, and ensure return of company property.
- Maintain accurate records and ensure compliance with labour laws and internal policies.
- Ensure employee records are accurate, confidential, and compliant with statutory and company standards.
- Provide guidance to management and employees on HR policies, employee relations, and performance matters.
QUALIFICATIONS, SKILLS AND ABILITIES
- Bachelors degree in Human Resources Management or related field
- A minimum of ten years experience in human resource management or a similar role.
- Understanding of employment relations principles, conflict resolution techniques and disciplinary procedures to address workplace issues, grievances and disputes
- Familiarity with performance appraisal systems, goal setting processes, feedback mechanisms and performance improvement plans to enhance employee productivity and engagement.
- Knowledge of compensation structures, salary benchmarking, benefits administration and reward programs to ensure competitive compensation packages.
- Understanding of training needs analysis, learning methodologies and development programs to foster employee growth, skill enhancement and career advancement.
- Proficiency in HR information systems, data analytics and reporting tools to maintain accurate employee records, track HR metrics and generate insightful reports for decision making.
- Effective verbal and written communication skills, able to interact with all levels of employees and external individuals clearly and professionally.
- The ability to manage conflicts, mediate disputes and facilitate constructive dialogue between parties to resolve issues and maintain positive working relationships.