Now hiring Collections Team Lead in Montego Bay  (Must have Collections Experience)

Job Track Description:

• Performs tasks based on established procedures.
• Uses data organizing and coordination skills to support the business and perform technical work.
• Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Developed proficiency within a range of analytical or operational processes.
• Completes assignments and facilitates the work of others.
• May coordinate assignments beyond work area.
• Proposes improvements to processes and methods.
• Acts as a lead, coordinating the work of others, but is not a supervisor.
• Works autonomously within established procedures.

Leadership

• Serves as a team lead.
• Allocates work to team members, as appropriate.
• Provides subject matter guidance to junior team members.

Responsibility Statements

• Reviews and verifies the accuracy of journal entries and accounting classifications.
• Extracts data for dashboards on process/reconciliation metrics.
• Assists with audits by providing supporting records and documentation.
• Ensures that adequate and updated process documentation and desktop procedures exist.
• Contributes towards quality efforts and guides the quality verifiers team.
• Participates in first-level tasks and quality checks.
• Performs other duties as assigned.
• Complies with all policies and standards.
• Typing Speed Requirement 20WPM

Qualifications: 

• Four (4) or more CXCS including English Language, Mathematics and/ Accounts.
• Government Issued ID (Passport, Voters ID Card, or Driver’s License)
• NIS
• TRN
• Birth Certificate  
• Must be able to handle high call volumes

*** Applicants must be at least 18 years of age, present valid Government issued photo ID, TRN, NIS, Birth Certificate, Original Proof of Qualifications, must have a clean Police record(company-paid) and may be subject to drug screen