Collectors Needed!
We are seeking dedicated collection agents to assist with the recovery of outstanding payments from our consumers. In this role, your duties will include communicating with consumers via telephone & email, negotiating payment plans, and enacting payment plans to help resolve outstanding balances.
Key Responsibilities
- Determining consumers’ ability and willingness to pay and identifying the appropriate repayment program/options available to them.
- Create payment schedules based on consumers’ financial situations.
- Maintains records of all delinquent accounts by accurately documenting all information pertaining to accounts.
- Deliver first class service to our customers by actively listening, building rapport, and providing empathy to ensure positive customer results.
- Maintain adequate attendance and adhere to company policies.
Benefits:
- Lucrative incentive plans - UNLIMITED BONUS!!
- Earn up to $525 per hour based on attendance
- Paid training with free lunch
- Manageable call volume
- Pension retirement plan with contributions from Radius
- Free transportation
- Excellent opportunities for advancement
- Contests prizes & giveaways
- Health, Dental, Vision, and Life Insurance
- Permanent employment (no contracts)
- Perfect Attendance Bonus
- Free - Wi-FI
- No weekends
Skills and Requirements:
- ‘Can Do Attitude’
- Must have excellent communication skills.
- Excellent listening and negotiation skills with a customer service focus
- Proficient at working on a PC
- Engaging and enthusiastic personality
- Confident
- Organized
- Self-driven and goal oriented
- Must be able to pass a Drug Test and Employment Background Test
All applicants should be 18 years or older and must have a valid government issued photo ID, TRN & NIS.
MUST BE ABLE TO OPEN AN ACCOUNT WITH NATIONAL COMMERCIAL BANK