Duties & Responsibilities: - Loading, transporting, and delivering items in a safe, timely manner.
- Ensure all relevant delivery documents have been properly completed and are available before leaving the compound.
- Ensure delivery vehicle and load is checked by security before leaving the compound.
- Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.
- Assisting with loading and unloading items from vehicles. Gives directions to loader in packing and moving goods.
- Accepting payments for delivered items and provide invoices and receipts when necessary.
- Providing excellent customer service, answering questions, and handling complaints from customers.
- Immediately contacting the Warehouse Supervisor to report any discrepancies, problems or customer complaints received.
- Ensures loads are secure, optimized, properly stacked and covers (where required) before and whilst transporting, to ensure safe and efficient operations.
- Assist with planning delivery routes to ensure efficient and timely delivery at all times.
- Adhering to assigned routes and following time schedules.
- Abiding by all transportation laws and maintaining a safe driving record.
- Maintaining driver log, preparing reports and other documents relating to deliveries.
- Operating equipment and machines, such as cars, trucks, pick-ups, forklifts, etc.
- As an operator of these equipment, it is expected that you be observant at all times and continuously check to ensure that all equipment is in good working condition.
- Ensure that all vehicles are kept clean at all times.
- Collect empty pallets for relevant customers. Ensure pallets collected are in good condition.
- Inspects truck daily and submits report indicating truck condition.
- Manoeuvres truck into loading or unloading position, following signals from loading crew as needed.
- Ensure vehicle is safely and securely stored when not in use.
- Assist in monthly/annual stock taking as required.
- Immediately reporting any damages, expiries, shortages, non-conformance or breach of warehouse, quality or HSE to the Warehouse Supervisor.
- Assist with any other warehousing duties as required by the Warehouse Supervisor or designate.
- Conforms to all established departmental & company policies, procedures & objectives, fulfils the requirements of CGA Ltd.’s SQF Program including but not limited to GMPs, PPE, HACCP, food safety & HSE site protocols.
- Undergo any job-related training required by the company.
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