Key Responsibilities

• Develop, implement, and monitor store-level sales plans aligned with regional goals to maximise profitability.
• Drive sales of products, services, and credit through goal-setting and performance management of store teams.
• Control expenses and ensure budget compliance through tactical planning and reporting.
• Manage stock levels and cyclical inventory to prevent loss and ensure alignment with range plans.
• Maintain high standards in retail presentation, visual merchandising, and customer service.
• Resolve escalated customer queries to ensure satisfaction and loyalty.
• Perform other duties as assigned to ensure the effective operation of the store.

Qualifications & Experience

• Degree in Business Management Studies or a related discipline.
• Minimum of three (3) years’ managerial experience.

Knowledge, Skills & Attributes

• Strong leadership, coaching, and team-building capabilities.
• Computer literacy is required.
• High ethical standards and integrity.
• Excellent decision-making, analytical, and conflict resolution skills.
• Strong written and oral communication skills.
• Ability to perform under pressure and respond quickly to operational needs.
• Customer service-oriented with a focus on delivering results.

Submit your application by 28 September 2025