The General Manager:
Oversees the daily business and administrative operations, including staff supervision, financial management, patient scheduling, and ensuring compliance with regulatory bodies.
Plays a vital role in keeping the practice efficient, and profitable, ensuring the practice maintains its reputation and delivers consistent patient care. Is the point of contact for the external accountant/auditor, vendors, and patients.
Job Description:
Human Resource Management
- Recruit, hire and ensure the training of new employees.
- Maintains confidential records of new hire, compose offer, confirmation, termination and job letters.
- Manage personnel issues.
- Resolve patient issues quickly and professionally.
Accounts
- Maintain Fixed Assets Register
- Work with Insurance Coordinator to ensure insurance receivables remain current
- Manage accounts payables
- Check invoices for accuracy
- QuickBooks data entry
- Cheque disbursement
- Maintain inventory records
- Maintain contract files and ensure work is completed before making payments (repairs to building, equipment and plant rental etc.)
Pathology
- Ensure biopsies are correctly labelled and recorded
- Dispatch specimen and properly record path request and biopsy report
- Check and respond to emails
- Ensure follow-up appointments are set
- Ensure surgeons receive emails and patients are informed in a timely manner
All applicants must
- Have at least 3 years’ professional work experience
- Possess excellent organization and communication skills
- Be willing to drive to locations outside of Kingston
- Have good oral and written skills
- Understand the importance of each role in the office
- Be proficient in the use of accounting software applications
- Work well in teams
- Be willing to perform other duties assigned