Client service

• Service, build and maintain relationships with a variety of clients with an aim of understanding their unique business and needs.
• Gain a thorough understanding of the operations of industry specific engagements, so as to recommend service solutions to the clients and assess the risk to the company.
• Manage all facets of monthly quarterly, and annual adjusting and closing processes.
• Independently review client financial statements, balance sheets, income statements, general ledgers, reconciliations and recorded transaction.
• Prepare and review financial and statistical reports, analyse unusual items and notify Manager when necessary.
• Review and prepare (where necessary) tax services.

Strategic and operational support

• Manage day-to-day responsibilities for self and team to ensure timely delivery of assignments and projects.
• Ensure each client has an updated permanent file and engagement agreement on record.
• Develop and maintain documentation regarding the competencies and use of all internal accounting and taxation software application being used in the department.
• Engage and lead the team to effectively reach operational targets.
• Lead the on-boarding process of new clients and ensure engagement management processes are performed.
• Assist with the development of department’s strategy, policies and training plans.
• Assist with analysing the department’s monthly performance and provide suggestions for improvements.
• Ensure assignments are invoiced in a timely manner and invoices are issued to clients accordingly.

People Care and Development

• Review performance, coach and develop team members to achieve individual goals.
• Assess the training needs of the team, design training plan aligned to the department's strategies.

Operational

• Adhere to and enforce the company’s safety policies including timely reporting of incidents and observations to Human Resources department.
• Ensure all clients’ correspondences are filed in CCH and physical file (where applicable).
• Ensure the department’s receivable does not exceed the aged limits set by the company.

Qualifications and Experience

• 6+ years’ experience in an accounting environment.
• ACCA qualified
• Proficient in Microsoft Office
• Working knowledge of accounting software
• Familiarity and understanding of Tax and VAT laws and regulations
• Comprehensive understanding of International Financial Reporting Standards (IFRS)
• Knowledge of US GAAP will be an asset