Job Overiew:
The Housekeeping Operations Manager is responsible for overseeing all housekeeping activities within the facility, ensuring a clean, safe, and welcoming environment for guests and staff. This role includes managing housekeeping staff, maintaining inventory and supplies, and implementing cleanliness standards.
Job Functions:
- Recruit, train, and supervise housekeeping staff, ensuring a cohesive team that operates efficiently.
- Conduct regular performance reviews and provide ongoing coaching and support
- Perform inspections of guest rooms and public areas to maintain cleanliness and standards.
- Address and resolve any cleanliness or maintenance issues in a timely manner.
- Develop and manage housekeeping schedules to ensure optimal coverage and productivity.
- Oversee inventory management, including ordering cleaning supplies and equipment
- Ensure compliance with health, safety, and environmental regulations specific to Jamaica.
- Train staff on proper cleaning techniques and safety protocols.
- Actively engage with guests to address any housekeeping-related inquiries or concerns.
- Collaborate with other departments to enhance the guest experience.
- Evaluate and improve housekeeping processes and procedures to increase efficiency and effectiveness.
- Stay informed about best practices in the hospitality industry and local trends.
Qualifications:
- High school diploma or equivalent; a degree in hospitality management or a related field is preferred.
- Minimum of 5 years of experience in housekeeping management or a supervisory role within the hospitality sector,
Skills:
- Strong leadership and management skills, with the ability to motivate and guide a diverse team.
- Excellent organizational and multitasking abilities.
- Strong communication and interpersonal skills, with a focus on customer service.
We appreciate all interest; however, ONLY shortlisted candidates will be conacted.
If you have previously applied, there is no need to submit another application.