Duties & Responsibilities:

• Perform data entry and maintain accurate warehouse records (inventory, shipments, receipts, returns).
• Prepare and process shipping and receiving documents, including bills of lading and packing slips.
• Prepare and maintain accurate records of all dispatch transactions including delivery schedules
• Ensure all paperwork is completed, signed, and filed appropriately
• Record return details accurately in the warehouse management system (ERP).
• Maintain and update warehouse management systems (ERP/WMS) and other software tools.
• Communicate with vendors, carriers, and internal departments regarding returns, shipments and deliveries.
• Assist in inventory control tasks, including cycle counts and audits.
• File, organize and maintain documents both digitally and physically including checklists and inspections
• Monitor office supplies and place orders when necessary.
• Generate routine and ad-hoc reports for management.
• Support warehouse staff with administrative tasks as needed.
• Timesheet and Payroll processing
• Contractor / Delivery payment processing
• Communicate with drivers, warehouse team, and customer service as needed.
• Use warehouse management systems (ERP) systems and stock sheets to update inventory records.
• Liaise with Warehouse Supervisor on critical items relating to warehouse.
• Conducting inventory cycle counts and updating stock sheets (raw, packaging & finished) as required;
• Conforms to all established departmental & company policies, procedures & objectives, fulfils the requirements of CGA Ltd.’s SQF Program including but not limited to GMPs, PPE, HACCP, food safety & HSE site protocols.
• Be knowledgeable of all warehouse operations, protocols and activities;
• Immediately report any non-conformances relating to warehousing operations to the warehouse supervisor and/or manager;
• Maintains warehouse staff job results by coaching / training, appraising, monitoring and if required disciplining employees;
• Performs other related tasks and responsibilities as required by the Warehouse Supervisor and/or Manager;
• Undergo any job-related training required by the company;

• Knowledge, Skills and Experience:

  • • Diploma in Business, Management, Logistics or related field preferred
    • Certificate in Supervisory Management or previous experience at a supervisory level
    • 3-4 years’ experience in a Warehouse environment (preferably with a manufacturing company)
    • Strong working knowledge of warehouse operations and management
    • Strong communication and interpersonal skills
    • Proficiency in Microsoft Office and data entry software