POSITION: CORPORATE COMMUNICATIONS & PUBLIC RELATIONS MANAGER

REPORTS TO: COMMERCIAL DIRECTOR

PURPOSE: To develop and implement comprehensive internal and external communication strategies, manage public relations activities, and oversee corporate communications to ensure the company's visibility, brand representation, and effective stakeholder engagement.

PRINCIPAL ACCOUNTABILITES:

• Create and execute Public/Community Relations strategies to maintain and enhance the company's public image and brand reputation.

• Maintain relationships with media outlets to ensure adequate coverage of major events and sponsorships through media coverage and/or press releases.

• Develop and manage all public relations and corporate communications programs, including internal and external communications.

• Write speeches for corporate events and the executive team, and develop press releases, advertorials, and marketing collateral.

• Plan, coordinate, and implement various events such as branch events, category expos, media events, store events, Big Prize road shows, and other promotional activities.

• Manage the donations process, review requests for donations, provide feedback to applicants, follow up on product donations, and manage sponsorship agreements.

• Develop and manage the public relations and corporate communications budget, track expenses, prepare payments, and provide monthly variance analysis and accruals.

• Plan and coordinate the production of the company's quarterly newsletter.

• Assist HR in disseminating positive news and motivational content to staff.

• Communicate with media and external parties regarding the company’s customer service initiatives and specific customer complaints.

• Perform any other related duty that may be assigned to you by your management line to ensure effective and efficient operations.

JOB SPECIFICATIONS:

QUALIFICATION/EDUCATION AND EXPERIENCE:

•  Bachelor’s degree in Marketing, Communications, Management, Business Administration, or a related discipline. 

• Minimum of three (3) years’ experience in Marketing Public Relations, Event Management, or Corporate Communications environment within a medium to large retail/commercial operation.

KNOWLEDGE, SKILLS AND ABILITIES:

• Exceptional communication both written and oral, and interpersonal skills.

• Confident and able to lead a team effectively.

• Ability to manage campaigns with minimal supervision.

• Committed to maintaining and enhancing the company’s public image and brand reputation.

• Strong organizational skills and the ability to manage multiple projects simultaneously.

• Self-motivated, goal-oriented, persistent, and committed.

• Ability to work well under pressure and in stress-related environments.

• Proficient in Microsoft Office suite programs.

• Strong team leadership and decision-making skills.

• Results-driven with a focus on achieving team goals.

• Experience in event planning and managing PR budgets.