Check out our social media pages below:-

• Facebook Jamaica
• Facebook Global
• Instagram

Essential Duties & Responsibilities includes, but not limited to:-

• Interact with the client to develop new program requirements. Compiles and analyzes client requirements and establishes priorities for implementation. Manages the process through a detailed action planning tool to successful implementation of all initiatives outlined on the program launch checklist
• Work closely with center directors and account managers to ensure complete understanding of the project, project objectives, and priorities. Completes the hiring request for external candidates
• Ensure the establishment of a training curriculum to properly prepare program team for success
• Interact with ITS Manager to ensure that all system requirements are met within agreed timeline
• Interact with development personnel to assist in creation of project design documentation
• Interact with development personnel to ensure timelines are being met for application and report development
• Manage the day to day activities of the program until it is launched and assigned to operations for production
• Work with internal department leaders to identify internal process improvement initiatives and create a plan of action
• Subject matter expert on efficiencies and productivity gains for internal operations
• Must display creative problem solving, clear and concise communication skills, ability to lead a team of diverse individuals, and organize process improvements tactics
• PMP certification or some form of Project Management experience. Bachelor’s degree or equivalent; or three to ten years related operations experience and/or training; or equivalent combination of education and experience.

What We Offer

• Bonuses & incentives based on performance.
• Tuition reimbursement to invest in your future.
• Free employee Wi-Fi.
• Free shuttle service for easier commuting. (SAV - LUCEA - FALMOUTH)
• Free lunch during training.
• Leadership & career advancement programs.
• Health & life insurance benefits.
• Monthly rewards & recognition for top performers.
• Employee referral program (with paid referrals)!
• Paid training with all the tools to succeed.
• Perfect attendance bonus.
• Employee engagement activities (competitions, theme days, birthday club).

Please take the following documents to the interview:-

• Updated Resume
• 2 Passport size pictures
• ID
• NIS
• TRN
• NCB or Scotia Banking details
• Certificates and Qualifications