Job Summary

The Assistant Manager – Training plays a key role in implementing and managing a company-wide training and development framework. This includes needs assessments, training design and facilitation, managing external providers, supporting performance management processes and tracking training outcomes and ROI. The role also contributes to career development initiatives such as succession planning, competency profiling, and high-potential employee programs.

Key Duties & Responsibilities

• Conduct organizational training needs analyses and develop annual training plans and calendars
• Design, coordinate and deliver internal training programs using adult learning principles
• Manage relationships with training vendors and ensure alignment with budget and strategic goals
• Monitor, evaluate and report on training effectiveness and ROI
• Support the implementation of succession planning and talent development programs
• Assist in the administration of the company’s performance management system
• Maintain training records, databases, and knowledge-sharing systems

• Bachelor’s Degree in HRM, Psychology, Social Sciences, or related field
• Certification in Train-the-Trainer (preferred)
• Minimum of 3 years’ experience in training design, delivery, facilitation and coordination
• Experience with performance management systems and Learning Management Systems (LMS)
• Strong organizational, interpersonal, facilitation and communication skills