Main Responsibilities:

• Serve as a primary point of contact for all catering clients.
• Assist clients in selecting menus, services, event details and provide suggestions and solutions.
• Conduct site visits and client consultations.
• Prepare detailed events orders and proposals.
• Coordinate with internal departments to ensure all event requirements are met.
• Oversee the booking and scheduling of catering staff for events.
• Arrange for rental equipment, floral arrangements and other external services.
• Maintain accurate and organized client files, contracts and event documentation.
• Manage billing and track expenses related to events.
• Assist in preparing catering reports, sales forecasts and budget tracking.
• Manage inventory of catering supplies.
• Provide on-site support during events, oversee setup and breakdown and address any immediate issues that may arise.
• Ensure compliance with health, safety and hygiene regulations.
• Assist the Catering Manager in developing and implementing marketing strategies.
• Contribute to social media content and promotional materials for catering.
• Identify potential new business opportunities and support sales efforts.

Qualifications, Experience& Skills:

• Bachelor’s Degree in Hospitality Management, Event Management, Business Administration, or any related field.
• Minimum 2-3 years experience in catering, event planning, hospitality or related customer service role.
• Proficient in Microsoft Office Suite.
• Experience with catering management software such as Tripleseat or Delphi.
• Familiarity with Point of Sale Systems.
• Updated Food Handler’s Permit or certification.
• Excellent verbal and written communication and presentation skills
• Ability to Manage multiple projects simultaneously, prioritize tasks and meet deadlines.
• Meticulous attention to detail in planning, documentation and execution.
• Customer service oriented.
• Problem solving skills.
• Ability to work effectively with diverse teams and has strong interpersonal skills.
• Excellent organizational and time-management skills.
• Flexibility to work on weekends and holidays and evening events.