Your Heart + Our Headset = The Perfect Job
📍 Location: Montego Bay, Jamaica
🕒 Hours: Full-time
💰 Competitive Salary + Benefits
💬 Your Voice Could Change Someone’s Day.
We’re looking for passionate, empathetic, and motivated individuals to join our Healthcare Associate Team. In this role, you’ll provide support, comfort, and solutions to patients and their families.
You don’t need a stethoscope, just a caring heart, clear communication, and the drive to help.
What You’ll Do
Answer incoming calls with professionalism, empathy, and accuracy
Assist patients with inquiries, appointments, and benefit details
Handle confidential medical information in line with HIPAA standards
Provide solutions while maintaining a positive, supportive tone
Document all interactions in company systems
📌 Role Requirements:
Valid Government-Issued Photo ID (Passport, Driver’s License, or Voter’s ID)
NIS & TRN
Birth Certificate
Proof of Qualifications (Any of the following):
Typing speed of 20 WPM
Fully flexible to work onsite on assigned 8-hour shifts – Monday to Sunday
Why You’ll Love It Here
Competitive salary + performance bonuses
Health & wellness benefits
Paid training to set you up for success
Fun, supportive team environment
Opportunities for growth & career advancement
🎯 Ready to apply click this link: Customer Experience Associate II in Montego Bay, Saint James, Jamaica | Customer Service & Transaction Processing at Conduent
Please note: The assessment cannot be completed on a tablet or phone.
Once you click the link, you will be prompted to apply and complete two short questionnaires. After this, look out for the words "REQUIRED ASSESSMENT" — click that to begin your assessment.
📅 Apply Today – Change Lives Tomorrow