JOB SUMMARY:
The Group CCTV & Surveillance Systems Specialist will provide strategic oversight and hands-on technical expertise for all company CCTV and electronic security systems. This role ensures reliable coverage, legal compliance, and timely support for investigations across SM Jaleel and its subsidiaries.
JOB DESCRIPTION:
Strategy & Governance
- Audit the existing CCTV estate and maintain a central asset register.
- Identify coverage gaps and recommend upgrades or new deployments.
- Enforce compliance with the Trinidad & Tobago Data Protection Act and applicable regional privacy laws.
Installation & Maintenance
- Design, install, configure, and test cameras, NVRs/DVRs, VMS, cabling, and power/UPS solutions.
- Perform preventive and corrective maintenance, firmware updates, and fault diagnosis.
- Ensure secure backup, retention, and user-friendly footage retrieval.
Security & Cybersecurity
- Configure secure remote access (e.g., VPN), manage user roles, and maintain audit logs.
- Apply cybersecurity best practices to all CCTV-related network components.
Incident Support & Compliance
- Provide timely video exports and technical assistance during investigations.
- Maintain accurate maintenance logs, diagrams, and compliance records.
Collaboration & Training
- Coordinate with Security, IT, Facilities, and external vendors.
- Train site personnel in basic CCTV troubleshooting and usage.
- Supervise contractors when engaged.
REQUIRED QUALIFICATIONS & EXPERIENCE:
- Technician Advanced Diploma in Applied Electrical & Electronics Engineering (or equivalent).
- 3–4 years installing/servicing enterprise CCTV systems; 2–3 years in a lead or supervisory capacity.
- Proficient with CCTV/VMS platforms, networking fundamentals, and Microsoft Office (especially Excel).
- Industry certifications in CCTV, electronic security, or network administration.
- Experience supporting multi-site surveillance in manufacturing/distribution environments.
- Working knowledge of OSH and security compliance standards for industrial settings.