Duties & Responsibilities include, but are not limited to:

• Perform all duties related to the transporting of luggage, baggage and portering.
• Load and unload baggage, co-mail, mail and freight, catering, commissary and other miscellaneous items in accordance with company and airline standards.
• Conduct the accurate weighing, measuring, and labeling of all freight for export in compliance with company standards.
• Adhere to policies and procedures pertaining to the wearing of PPE.
• Ensure that cordial relations are maintained with all customers and other stakeholders (internal, external, local, and overseas) and do all necessary to ensure that the company maintains a good and positive reputation.
• Collaborate with the team to provide amazing internal and external customer service experiences.
• Ensure that the environments of the workspaces that comprise the department meet the Health, Safety, and Environment requirements at all times.
• Perform all duties as required by the Ramp Services Manager, Ramp Service Officer and Team Lead.

• Minimum of three (3) CXC passes, including Mathematics and English Language
• A minimum of five (5) years’ experience in a similar position or in the Service Industry
• Basis knowledge of general business software and aptitude to learn new applications; proficiency in Microsoft Office (Word, Excel)
• A valid driver’s license
• A valid Police Certificate of Character
• Ability to develop and maintain an environment of trust, diversity, and inclusion within your team
• Hands-on commitment to getting the job done
• Excellent written and verbal communication, interpersonal and customer service skills
• Able to work in a fast-paced, team focused multi-faceted environment
• Strong organizational and time management skills