Join Our Team! Learning & Development Manager

At Blue Diamond Resorts, we believe that people are our greatest asset. We are currently seeking a Learning & Development Manager to lead training strategies and programs that empower our hosts and elevate the guest experience.

Key Responsibilities:

• Design, implement and evaluate training programs aligned with organizational goals.

• Lead annual learning needs assessments and manage the training budget effectively.

• Coordinate talent development initiatives (e.g., EDP, PDP, Cross-training).

• Oversee LMS platforms and digital learning strategies.

• Monitor performance metrics and conduct post-training evaluations (surveys, knowledge assessments, KPIs).

• Collaborate with internal departments and external institutions (universities, suppliers).

• Promote a culture of continuous learning, innovation, and service excellence.

Requirements:

• 4–5 years of experience in Learning & Development or related roles.

• Bachelor’s Degree in Business Administration, Organizational Development, Psychology, or similar.

• Solid knowledge of learning management systems (LMS), KPI tracking, and performance development tools.

• Strong leadership, planning, organizational, and communication skills.

• Advanced proficiency in English (written and spoken).

• High level of initiative and adaptability in a dynamic hospitality environment.