Junior IT Support Officer
We are seeking competent and qualified candidates to fill the position of Junior IT Support Officer.
Job Summary:
The successful candidate will be responsible for assisting the Senior Regional Support Officer in the day-to-day maintenance and support of all I.T infrastructure and related services utilized in all locations.
Responsibility:
- Installation, configuration and administration of Windows Server environments.
- Installation, configuration and administration of IP and Analogue Camera Systems.
- Installation, configuration and administration of all Point of Sales Systems including, scales/scanners, magnetic strip readers etc.
- Installation, configuration and maintenance of wired and wireless network systems and all related infrastructure such as routers, switches, access points and firewalls
- Administration of
- Maintenance of backup jobs and backup schedules for all information repositories such as file servers and databases.
- Provide technical guidance and support to the IT Support team members, including addressing Tier 3 technical support issues.
- Frequently visit multiple branch locations to ensure that information systems infrastructure is optimally maintained.
- Identify, research, and master new technologies related to services that comprise the company’s systems architecture
- Maintain up-to-date network and server related manuals, procedures and other documentation.
- Any other duty as may be assigned within the scope of the job.
Functional/Technical Competencies:
- Knowledge of windows server platform 2008/2012/2016
- Good knowledge of NCR Point of Sale Systems
- Knowledge of LOC Store Management Suite
- Knowledge of Ubiquity wireless solutions
- Knowledge of IP and Analogue camera systems
- Quick learner and working knowledge of software design, development and implementation on a network platform
Education/Experience:
- Bachelors or Associate Degree in Information Systems
- CompTIA A+ Certification
- CCENT Certification
- Minimum of two (2) years working experience
We thank you for applying but only short listed candidates will be contacted.
Deadline for submission -August 8, 2025