Join a Leading Financial Services Group on the Rise

Operations & General Facilities Manager

Marathon Insurance Brokers Limited (MIB)

A Subsidiary of Federal Capital Group Limited (FCG)

Federal Capital Group Limited (FCG) is the holding company for:
Marathon Insurance Brokers Limited (MIB) – One of the region’s largest general insurance in the Caribbean, offering Property, Casualty, and Life insurance solutions.
FCG is a fast-growing financial services group positioning itself for a public offering in Q3 2026.

MIB is presently building out to nine (9) branches across Jamaica and in a number of regional countries As part of this growth, we are seeking an experienced and driven Operations Manager to join our dynamic team.

Key Responsibilities:

• Strategic Planning – Develop and implement operational strategies to support company goals
• Process Management – Optimize workflows and drive continuous improvement
• Resource Management – Manage budgets and allocate resources efficiently
• Quality Control – Implement quality assurance systems to ensure service excellence
• Team Leadership – Hire, train, and manage Team leaders across multiple locations
• Supply Chain Oversight – Manage inventory, logistics, and vendor coordination
• Compliance – Ensure adherence to policies, regulations, and safety standards
• Performance Monitoring – Track KPIs and report on operational metrics
• Customer Experience – Champion superior service delivery and resolve customer concerns
• Cross-Functional Communication – Collaborate with stakeholders and other departments
• Plan, develop, maintain and manage branch establishments.

Qualifications & Attributes:

• Undergraduate degree in Business Administration or a related discipline
• 5+ years’ experience in a senior operations or leadership role
• Proven track record in operations management
• Exceptional communication and analytical skills
• Ability and willingness to travel nationally and regionally

 Compensation:

• Base Salary: Up to US $45,000 per annum (commensurate with experience).
• Performance Rewards: Profit share, and stock-option scheme aligned with IPO aspirations.
• Motor Vehicle Allowance.
• Comprehensive medical, pension, and insurance benefits.