Your key responsibilities will include:

• Manage the Order Processing System, ensuring that all orders received are processed, and the necessary documentation required are prepared and distributed on a timely basis (including Order Confirmation, Purchase Orders, Invoices, etc)
• Support the translation process of the Demand Forecast for the End market into a Shipping Plan in line with EMF II timetable.
• Monitor the progress of all orders from placement to delivery (versus shipping plan), preparing stock and cost analytical reports to minimize out of stocks and reduce operational costs communicating to the distributor to achieve delivery within specified BAT targets.
• Support with preparation of the On Time In Full (OTIF) report and analyze root cause in order to prevent recurrent delays or shortages.
• Manage the 'Terms of Trade' database and verifies consistency with Customer invoicing.
• Manages the Customer Complaint Database reporting monthly on cost impact.
• Manage the OTP Distribution to ensure market demand is met and shipment plan is optimized and executed.
• Monitor and report write-off activity, for management purposes.

What are we looking for?

• University Degree (BA or BS), preferably in a business-related field
• Minimum of 1 year’ experience in a similar position
• Intermediate Computer Skills (Microsoft Office, including Intermediate Excel)
• Strong interpersonal and communication skills, Good Communication (oral and written) Skills.
• Analytical and problem-solving ability. Excellent organization skills

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award-winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.