Job Summary

We are seeking a dependable and detail-oriented Administrative Operations Assistant to support the Office Manager in overseeing day-to-day office and site operations. This role requires someone who is proactive, organised, and capable of managing multiple responsibilities in a fast-paced environment. The successful candidate will play a key part in maintaining efficiency across administrative processes and supporting essential on-site activities.

Key Responsibilities

• Manage and maintain the inventory management system.

• Support daily administrative functions and help ensure office procedures are followed efficiently.

• Assist in process improvement initiatives and monitor compliance with established systems.

• Coordinate basic logistics for shipping and deliveries.

• Assist with overseeing site resources, including staff, supplies, and operational tools.

• Perform and accurately record purchase transactions for specialised recyclable materials, following established procedures and developing subject matter familiarity.

• Oversee cash handling activities, including balancing drawers and addressing customer cash queries.

• Prepare and send daily reports with accuracy and timeliness.

• Operate standard office equipment (e.g. scanners, photocopiers, phones).

• Answer and direct incoming calls, manage messages, and assist with customer queries.

• Maintain internal databases, filing systems, mail logs, and inventory records.

• Communicate professionally with customers and assist in resolving issues effectively.

• Support emergency response, crisis, and accident protocols when necessary.

• Perform any other duties assigned by the Office Manager or senior leadership.

Required Skills & Competencies

• Strong organisational and time-management skills.

• Attention to detail and accuracy in handling financial records and transactions.

• Ability to identify problems and take initiative to resolve them.

• Willingness to learn technical aspects of materials, inventory, and site operations.

• Ability to multitask and stay organised in a dynamic setting.

• Proficient in Microsoft Office and data entry systems.

• Strong communication skills with staff, customers, and external partners.

• Ability to remain calm and effective under pressure.

• Reliable, adaptable, and able to work independently or as part of a team.

Work Environment

The role is based at an active facility that supports both indoor office operations and outdoor yard activities. Interactions with outdoor processes may occasionally be necessary. The site includes the use of heavy-duty equipment and vehicle movement, requiring attentiveness and adherence to safety protocols. Personal protective equipment (PPE) is required where applicable.