Marketing and Sales Assistant- Short Term Relief Staff

Key Responsibilities

Marketing Support

• Assist in the development and execution of marketing campaigns, including digital, print, and event marketing.
• Help manage content creation for the company’s website, social media platforms, and marketing materials.
• Support SEO and content optimization efforts to increase web traffic and brand visibility.
• Track and analyze marketing campaign performance, preparing reports on key metrics.
• Assist in market research to identify customer trends, preferences, and competitive landscape.

Sales Support

• Provide administrative support, including preparing quotes, managing customer inquiries, and processing orders.
• Assist in preparing sales presentations and product demonstrations for potential clients.
• Organize and maintain sales documentation, customer data, and order histories.
• Help with inventory tracking and reporting on product availability for customers.
• Coordinate with production and logistics teams to ensure timely delivery and customer satisfaction.

Customer Interaction

• Maintain a professional and friendly relationship with clients, providing exceptional customer service via phone, email, or in-person as needed.
• Help manage and respond to customer feedback, inquiries, and issues in a timely manner.
• Support customer follow-ups and communication to ensure satisfaction and repeat business.
• Administrative and Organizational Tasks:
• Assist with scheduling meetings, events, and client visits for the marketing and sales teams.
• Maintain and update databases, including customer contact information and sales records.
• Perform general office tasks, including filing, document organization, and data entry.

Qualifications

Education

• High school diploma or equivalent;
• Associate or Bachelor’s degree in marketing, business, or a related field is preferred.

Experience

• 1-2 years previous experience in sales support, marketing, or customer service.
• 1-2 years previous experience in proposal writing.

Skills

• Strong written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with social media platforms and basic content creation tools (e.g., Canva, Adobe) is a plus.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize in a fast-paced environment.
• A proactive and customer-oriented attitude.

Personal Traits

•  Enthusiastic and eager to learn.
• Team player with a positive attitude.
• Strong problem-solving abilities and a customer-first mindset.
• Respectful and honest