CORPORATE & PRIVATE BANKING RELATIONSHIP MANAGER

The Corporate & Private Banking Sales and Relationship Officer (C&P B.R.O.) plays a pivotal role in driving revenue growth and expanding the bank's corporate and private banking client base. This position requires exceptional sales and relationship management skills, in-depth knowledge of banking products and services, and the ability to build strong relationships with clients.

CORE RESPONSIBILITIES

• Account Opening/Closing and related banking services
• Administration of fixed deposits (new, renewal and cancellation)
• Administration of the VIP Clients (including Institutional Clients)
• Providing information and assistance to inquiries and walk-ins
• Meeting with clients and prospective clients seeking services:
• Banking products (savings accounts, fixed deposits, debit cards, and all other credit products and services branded under the Financial Centre)
• Relationship management for assigned clients
• Presentations at events, seminar, etc. on products and banking services
• Follow up with prospective deposit-clients after inquiries, seminars and other presentations
• Ensure all client document/correspondence are scanned in the document management system.
• Procurement of missing clients documents (Cyclical Review-Quality Assurance Reports)
• Forward all customer complaints to the Manager of Customer Service
• Act as Custodian for Debit/Credit Cards/PINs
• Other duties as assigned

QUALIFICATIONS & EXPERIENCE 

• Bachelor’s Degree or equivalent vocational training/banking experience  
• Minimum 5 years’ experience in the Financial Services Industry
• Must have excellent communication skills (verbal and written)
• Proficient at Microsoft Office Suite programs
• Ability to work in a self-motivated environment with little supervision
• Ability to manage the administration of multiple tasks at one time
• Public speaking and presentation skills
• Ability to work flexible hours

 Please note: Only shortlisted candidates will be contacted.