The Driver - Merchandiser has responsibility to deliver, collect, pick- up, stock refrigerators and stands and rotate pre-ordered products to Route Customers. The incumbent is further required to ensure that the Wisynco Look of Success is achieved and maintained in all accounts

KEY RESPONSIBILITIES

• Check equipment for roadworthiness and efficiency and report any faults identified
• Load truck according to load sheets and proactively resolve any discrepancies
• Deliver pre-ordered products to customer's place of business
• Collect or pick up old, rejected or defective stock
• Maintain proper product handling standards while making deliveries
• Prepare customer invoices to match order and match goods to invoice
• Work closely with the Sales Associate to ensure that the most appropriate product mix is available in the account
• Restock shelves and display units to meet company standards
• Observe inventory levels and prompts customer to reorder when levels are low
• Escalate requests for returns and credit notes for rejected stock
• Keep display equipment clean and tidy and arranges optimum display of products
• Exhibit a cheerful and helpful manner when dealing with customers
• Complete assigned delivery schedule(s) timely and thoroughly
• Responsible for safe handling and security of cash when collecting, transporting and depositing
• Settle all accounts daily, completing any necessary paperwork timely, thoroughly and legibly
• Listen to and make best efforts to resolve service complaints or escalate issues to the appropriate company personnel
• Maintain the cleanliness of the interior and exterior of the Company vehicle
• Facilitate routine maintenance of the delivery truck
• Responsible for securing the vehicle at all times
• Ensure compliance with regulatory and company policies and procedures when operating the Company vehicle
• Ensure compliance with regulatory and company policies and procedures when operating the Company vehicle
• Any other duty that may be assigned within the scope of the job       

Required Qualification, Experience, Knowledge and Skills:

• School Leaving Certificate with at least three years’ experience driving large truck
• Possession of a valid open General Driver’s License
• Licensed to drive motor truck in excess of 7000kg and over
• Sound knowledge of sales techniques with prior experience in  sales
• Resourceful, flexible, adaptable with excellent customer service skills
• In depth understanding of warehouse operations and procedures 
• Comprehensive understanding of compliance laws, regulatory and safety requirements
• Ability to multitask with strong numeric proficiency
• People oriented and results driven with great interpersonal skills
• Excellent organization, planning and time management skills
• Comfortable and competent in the use of computers/ handheld devices
• Proven ability to exercise discretion, professional judgement and maturity
• Excellent driving record