Key Responsibilities:

• Market Analysis & Pricing:
• Conduct comprehensive market analysis to stay informed about competitive rental rates for similar properties.
• Advise landlords on competitive rental prices and recommend appropriate rental rates based on market conditions.
• Marketing & Advertising:
• Develop and maintain marketing materials, including floor plans, professional photographs, and promotional videos for listed properties.
• Assist in the design of effective advertising campaigns across various platforms, including media outlets, social media, and print.
• Tenant Relations & Communication:
• Respond promptly to all inquiries received through phone, social media, and in-person communications.
• Build and maintain a strong network with real estate brokers to enhance leasing opportunities.
• Conduct property viewings for prospective tenants, showcasing the unique features and benefits of each space.
• Gather and document potential tenant information, including business intentions and operational history, to assess fit and suitability.
• Lease Negotiations & Documentation:
• Present all written offers to landlords, highlighting the most attractive options based on tenant suitability and market conditions.
• Prepare Letters of Intent (LOI) and tenant deal sheets for landlord approval.
• Forward all pertinent tenant information and deal sheets to relevant personnel for lease preparation.
• Know Your Customer (KYC) Management:
• Distribute blank Know Your Customer (KYC) forms to prospective tenants and collect completed forms and supporting documents.
• Conduct thorough vetting of KYC submissions to ensure compliance with Financial Intelligence Unit (FIU) regulations, submitting verified forms to the Company Compliance Officer for approval prior to lease finalization.
• Lease Preparation & Approval:
• Draft leases in alignment with Letters of Intent (LOI) or deal sheets.
• Secure landlord approval on lease documents.
• Facilitate tenant review of lease agreements, addressing comments and inquiries, and ensuring lease signing by the tenant.
• Compliance & Registration:
• Coordinate with landlords to obtain lease approval and signatures post-tenant execution.
• Register qualifying leases with the Property Division of Legal Affairs and the Board of Inland Revenue for stamp duty purposes.
• Facilities Coordination:
• Forward tenant deal sheets to the facilities manager to prepare tenant spaces accordingly.
• Collect and file required documents from tenants, including contracts for HVAC maintenance and insurance.
• Gather drawings and renovation plans from tenants, liaising with facility management as necessary.
• Communication & Documentation:
• Extract and summarize Lessee and Lessor responsibilities from leases into a bullet point format for property manager reference.
• Collaborate with facility managers to ensure proper property handover, including inspections and completion of relevant forms with tenants.
• Manage security deposits by collecting them and submitting to the accounting department.
• Ongoing Tenant Relations:
• Address tenant inquiries and communications related to their leases throughout the lease term.
• Maintain organized lease files for each tenant and ensure communication is accessible to landlords.
• Reporting & Alerts:
• Maintain and update vacancy and rent rolls for each property.
• Notify landlords six months prior to lease expirations and due lease options.
• Lease Options & Renewals:
• Execute all lease options and renewals.
• Prepare renewal forms and adjust tenant rent change requests, securing necessary signatures from landlords’ representatives.
• Submit signed renewal and adjustment forms to property management.

Qualifications:

• Proven experience as a leasing agent or in a similar role within the real estate industry.
• In-depth knowledge of market trends, rental pricing, and property management processes.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
• Excellent communication skills, both verbal and written.
• Ability to work independently and collaborate effectively with a team.
• Familiarity with lease agreements, legal compliance, and property regulations.
• Ability to establish and maintain professional relationships with tenants, landlords, brokers, and internal teams.
• Proficiency in Microsoft Office and leasing software.

Additional Information:

• This position reports directly to the Leasing Director.
• The role requires proactive interaction with multiple stakeholders and a strong focus on customer service and compliance.