The following opportunity exists within the Stewart’s Automotive Group, for a customer centric, engaging and results-oriented individual, to fill the position of:
Receptionist/Greeter-Automotive Sales Department
This individual will report to the Brand Sales Manager and his/her duties and responsibilities will include the following:
- Greeting visitors and clients at the front desk and show room and directing them to the appropriate staff.
- Engaging in product knowledge and pre-sales conversations with prospective and existing customers.
- Preparing and keeping logs of all customers and ensuring that there is follow up from relevant personnel in order close sales.
- Receiving, logging and dispatching incoming and outgoing mail for the respective personnel.
- Keeping and managing keys for vehicles in the showroom.
- Performing administrative duties to assist the Sales Department, where necessary.
- Creating a database for customers and ensuring that a sales follow up call is made to all customers and logged on the “Customer Follow up Log Sheet"
- Ensuring that the Questionnaire Process for follow ups is strictly adhered to
- Keeping all House Sale files up-to-date (past & current)
- Preparing all the paperwork necessary for clearance and handover of vehicles
- Checking off vehicle(s) as needed
- Assisting with the final handover of vehicles
- Assisting with external promotions, etc. as necessary
Qualifications, experience and competencies required:
- A minimum of five CSEC subjects with Math and English included
- At least three years’ work experience in a similar capacity
- Excellent communication skills, both written and oral
- Excellent organizational and problem-solving skills
- Excellent interpersonal skills, with a strong ability to engage customers
- Must have excellent proficiency in Microsoft Office applications (i.e. Excel, Word)
- Must be able to successfully work in a high-pressure environment and be able to multi-task
- Must be the holder of a valid General Driver’s License with a clean driving record
Stewart’s Automotive Group thanks all applicants, however, only shortlisted candidates will be contacted.