Primary objective of the job:
Responsible for the direct management and handling of all warehousing and distribution
functions at the organization’s warehouse # 1 facility. This includes accountability for
inbound and outbound freight as well as adherence to legislation, safety and
organizational policies and procedures.
Main Duties & Responsibilities:
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring quality of goods
- Measure and report the effectiveness of warehousing activities and employees performance
- Organize and maintain inventory and storage area
- Vehicle Dispatch
- Ensure vehicles and loaded items are safe and secured
- Check off Returned Vehicle
- Maintain a tidy warehouse/assembly area
- Supervise assembly/delivery teams
- Process orders and invoices in CRM
- Tend to customers/bearers
- Prepare warehouse receival receipts (Returns)
- Liaise with internal and external customers
- Ensure all delivery vehicle depart no later than 10:30 am.
- Ensure proper storage of stock items
- Ensure inventory can be counted and verified
- Enforce the code of conduct as outlined by the company
- Identify and report any variation of physical count versus inventory report
Academic qualifications & experience required for the job:
- First Degree in logistics, Supply Chain Management or Business Administration
- Two years working experience in a similar capacity
- At least two years managing people
Functional skills:
- Proven work experience as a Warehouse Supervisor
- Highly effective supervisory skills and techniques
- Knowledge of warehouse software packages and MS Office proficiency
- Ability to input, retrieve and analyse data
- Hands-on commitment to getting the job done
- Excellent communication and interpersonal skills
- Proven ability to direct and coordinate operations
- Strong organisational and time management skills
- Ability to analyse data, solve problems and exercise good judgement
- Time management skills
- Interpersonal skills