Position Summary:

The Housekeeping Coordinator plays a key administrative and organizational role in supporting the housekeeping department. This individual ensures that housekeeping operations run smoothly by managing communications, coordinating staff schedules, maintaining inventory, and keeping accurate records. The coordinator serves as a liaison between the housekeeping team, front office, and maintenance to ensure a high standard of cleanliness and guest satisfaction.

Key Responsibilities:

• Assign and monitor daily room cleaning tasks and special assignments.

• Communicate effectively with the front office and maintenance regarding room readiness, maintenance issues, and special requests.

• Respond promptly to guest service requests and ensure timely follow-up.

• Maintain records related to housekeeping performance, inventory, and supplies.

• Track lost and found items and ensure proper documentation and return process.

• Assist in recruiting, onboarding, and training new housekeeping staff.

• Monitor housekeeping supply levels and assist with ordering and restocking.

• Prepare daily housekeeping reports (occupancy, room status, etc.).

• Ensure that all housekeeping procedures comply with company policies and cleanliness standards.

Qualifications:

• High school diploma or equivalent (required); associate degree in hospitality or related field (preferred).

• 1–2 years of experience in a hospitality or housekeeping environment.

• Strong administrative and organizational skills.

• Excellent communication and interpersonal skills.

• Ability to multitask and work in a fast-paced environment.

• Must be detail-oriented and customer-service focused.