Job Title: Business Analyst

Project: Policy Administration System Implementation

Role Summary

We are seeking experienced Business Analysts to support a major policy administration system implementation. These roles are critical to ensuring the timely delivery of high-quality outcomes through effective requirements gathering, process analysis, data validation, and stakeholder engagement.

Key Responsibilities

Requirements Gathering & Validation

• Lead and facilitate workshops with business and technical stakeholders to gather and document requirements.
• Translate business needs into clear, actionable technical requirements.
• Ensure all requirements are validated through user acceptance testing and other QA processes.

Process Analysis & Improvement

• Analyze current business processes and identify gaps or inefficiencies.
• Recommend and document improvements to align with target operating models.
• Support the design and implementation of optimized workflows.

Data Migration & Quality

• Collaborate with data teams to ensure accurate and complete data migration.
• Validate data integrity and quality throughout the migration lifecycle.

Change Support & Training

• Develop user documentation and training materials.
• Assist in training sessions and provide ongoing support to ensure smooth adoption of new systems and processes.

Communication & Stakeholder Management

• Maintain clear, consistent communication with project teams and stakeholders.
• Act as a liaison between business units and technical teams to ensure alignment and clarity.

Why This Role is Open

This role has been created to provide additional support during a critical phase of a new policy administration system implementation. The project requires skilled analysts to help manage complex requirements, ensure data quality, and support change management efforts.