Summary:

The Learning and Development Manager will lead the organization's efforts to cultivate a culture of continuous learning and development. This role involves assessing training needs, designing and delivering engaging learning solutions, and evaluating the effectiveness of development programs. The L&D Manager will partner with various departments to ensure that learning initiatives align with the company's strategic goals and contribute to employee growth and organizational success.

Responsibilities:

• Needs Assessment:
• Conduct thorough needs assessments to identify skill gaps and development opportunities across the organization.
• Collaborate with department heads and managers to understand specific training requirements.
• Analyze performance data and feedback to determine training priorities. 

• Program Design and Development:
• Design and develop engaging and effective learning programs, including workshops, e-learning modules, and on-the-job training.
• Select and utilize appropriate learning methodologies and technologies.
• Create training materials, manuals, and online resources.
• Ensure that training materials are current and relevant.

• Program Implementation and Delivery:
• Schedule and coordinate training sessions and workshops.
• Facilitate training programs and deliver engaging presentations.
• Manage logistics, including venue booking, equipment setup, and participant communication.
• Coordinate external training providers when needed. 

• Evaluation and Measurement:
• Develop and implement evaluation methods to measure the effectiveness of training programs.
• Analyze training data and feedback to identify areas for improvement.
• Prepare and present reports on training outcomes and ROI.
• Track employee progress and development.
• Learning Management System (LMS) Administration:
• Manage and maintain the company's LMS, ensuring accurate data and user access.
• Utilize the LMS to track training participation and progress.
• Explore and implement new LMS features and functionalities.

• Budget Management:
• Develop and manage the L&D budget, ensuring cost-effective use of resources.
• Negotiate contracts with external training providers.
• Track training expenses. 

• Staying Current with Industry Trends:
• Stay up-to-date on the latest learning and development trends and best practices.
• Attend conferences, workshops, and seminars to enhance knowledge and skills.
• Implement new learning technologies. 

• Stakeholder Collaboration:
• Build strong relationships with department heads, managers, and employees.
• Communicate effectively with stakeholders about training initiatives and progress.
• Provide coaching and mentoring to employees and managers.

Qualifications:

• Bachelor's degree in Human Resources, Education, Organizational Development, or a related field (Master's preferred).
• Proven experience in designing, developing, and delivering training programs.
• Strong knowledge of adult learning principles and instructional design methodologies.
• Experience with LMS administration and e-learning development.  
• Excellent presentation, facilitation, and communication skills.
• Strong project management and organizational skills.
• Ability to work independently and as part of a team.  
• Proficiency in Microsoft Office Suite.
• Experience with learning analytics.  

Preferred Skills:

• Certification in training and development (e.g., CPTD).
• Experience in a specific industry relevant to the company.
• Knowledge of various training technologies and platforms.

Key Competencies:

• Strategic Thinking
• Communication
• Project Management
• Problem-Solving
• Interpersonal Skills
• Analytical Skills
• Adaptability