Calling all service superheroes. if you’re experienced and excited to make customers smile, we want you on our team!
🌟 Sign-On Bonus Available | 💼 Full-Time | 📍 Montego Bay
Are you passionate about helping others and ready to make a real impact in healthcare? Join a team where your compassion meets purpose, your work creates value, and your career has room to grow.
At Conduent, we don’t just process tasks, we deliver meaningful service experiences that touch lives across the healthcare system.
Be the first point of contact for patients and insured individuals
Handle calls with empathy and professionalism
Use provided scripts and case details to resolve inquiries
Ensure each interaction is a step toward better care and service
Have a valid government-issued ID (Passport, Driver’s License, or Voter’s ID)
Possess TRN, NIS, and Birth Certificate
Hold proof of academic or vocational training (High School Certificate, three (3) or more CXCs including English & Mathematics or Heart Level 2 or above certificate)
Can type 20 words per minute or more
Bring a warm, patient, and service-first attitude to every call
Can multitask and adapt in a fast-paced, people-focused environment
💡 Paid Training to set you up for success
🏥 Company-paid Health & Life Insurance
🩺 On-site clinic access
🚌 Extended transportation from Lucea, Savanna-La-Mar & Falmouth*
🚐 Shuttle service from downtown Montego Bay*
🎯 Apply today and start building a career that matters. Let’s redefine care, one conversation at a time. 💙
Click the link to complete the application and assessment now!
👉Customer Experience Associate II in Montego Bay, Saint James, Jamaica | Customer Service & Transaction Processing at Conduent
Please note: The assessment cannot be completed on a tablet or phone.
Once you click the link, you will be prompted to apply and complete two short questionnaires. After this, look out for the words "REQUIRED ASSESSMENT" — click that to begin your assessment.
Let’s make a difference together, one call at a time. 💫