Web Communications Consultant

We improve lives

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

About this position

The Communications Division, in the External Affairs and Communications Department, is responsible for the design and implementation of the IDB strategic communications’ plans, providing advice, expertise, and tools for dissemination and communication planning and execution. The Communications Division positions the IDB Group work, knowledge products, and development opportunities in the Latin American and Caribbean Region.  In addition, it provides guidelines and advice on the standards of use of the corporate brand, internal communications, the External Feedback System (EFS), and manages all communication channels including digital platforms, corporate websites, editorial content, press and media relations, and events as well as the IDB Community Relations Program. 

Enhancing our institutional communicational capacity is a business priority to tell stories of impact of our projects, better position the brand, protect our reputation, expand our reach, and highlight the scale of our work in the region. 

We are looking for an experienced, dynamic, and creative Website Consultant, to work with the team responsible for the effective operation, maintenance, and continuous improvement of the IDB corporate website, enhancing user experience, accessibility, performance, and alignment with institutional goals.

You will work with technology and communication experts across the IDB as part of the Web Team within the Communications Division. 

What you’ll do

The Web Communications Consultant will work as part of the Website team and will be responsible for:

 Content Management

Editing, and publishing content on the corporate website using the Bank’s content management system (CMS) in four languages: English, Spanish, Portuguese and French.

Ensuring content is accurate, up-to-date, and aligned with the Bank’s editorial standards and strategic priorities.

Coordinating with internal stakeholders to gather and validate content.

Ensure content is properly optimized and follow best practices of on-page optimization, including title tags, meta description, H1 and H2 titles, and images that have proper Alt-Text descriptions.

Support content publishing workflows and editorial calendar.

 Quality Assurance

Conducting regular audits of website content to identify outdated or inconsistent information.

Ensuring compliance with accessibility standards (WCAG) and multilingual content requirements (English, Spanish, Portuguese, French).

Monitor and resolve technical issues, including broken links, page errors, and loading speed.

 User Experience & Optimization

Collaborating with UX/UI specialists and web designers to improve navigation, readability, and user engagement.

Providing input on visual design elements to ensure consistency with IDB branding and communication goals.

Monitoring website analytics to assess performance and recommend improvements.

 Coordination

Supporting the rollout of new web pages, and digital campaigns.

Liaising with IT and design teams to troubleshoot issues and implement enhancements.

Governance & Standards

Upholding web governance policies and contributing to the development of content guidelines and best practices.

Training and supporting content contributors across departments.

Stay current with web technologies and trends relevant to multilateral organizations.

What you'll need

• Education: Master's Degree or equivalent in Computer Science, Digital Media, Communications, or related field.

• Experience: Minimum of 5 years of relevant experience in web content management and digital communications.

• Proficiency in the Drupal CMS platform, HTML/CSS basics, and web analytics tools (e.g., Google Analytics).

• Familiarity with accessibility standards and SEO best practices.

• Excellent organizational and interpersonal skills.

• Languages:  Proficiency in English and Spanish; Portuguese and French are a plus.

Requirements

• Citizenship: You are a citizen of one of our 48-member countries. We may offer assistance with relocation and visa applications for you and your eligible dependents. 
• Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab. 

Type of contract and duration

International consultant Full-Time, 17 months (up to 36 months).

What we offer

• A competitive compensation package.

• Leaves and vacations: 2 days per month of contract + gender-neutral parental leave.

• Health Insurance: the IDB Group provides a monthly allowance for the purchase of health insurance

• Savings plan: The IDB Group cares about your future, depending on the length of the contract, you will receive a monthly savings plan allowance. 

• We offer assistance with relocation and visa applications for you and your family when it applies.

• Hybrid and flexible work schedules

• Development support: We offer learning opportunities to boost your professional profile, such as seminars, 1:1 professional counseling, and much more.

• Health and well-being: Access to our Health Services Center that provides preventive care and health education for employees.

• Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, Spouse Career Program, and others.

Our culture

At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions.

In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us