We're hiring over Email Rockstars To Join Our Team - 600 per hour + Free Lunch in Training + Free Transportation and Weekends Off

Candidate must be able to multitask, display activate listening skills, must be proficient in using the computer. Resolve customers issues in a timely manner.

Join the winning team where your talent is rewarded.

Location: Onsite – Montego Bay

Hours: Flexible to work any assigned shift (Mon–Fri 8 AM – 10 PM | 

Walk-In Interviews Accepted!!!

Check out our social media pages:-

• Facebook Jamaica
• Facebook Global
• Instagram

Who We’re Looking For

Driven Customer-focused professionals ready to shine. You’re a fit if you:

• Have customer service experience.
• Bring sales or retention experience.
• Bonus points if you have financial services or fintech experience.
• Possess strong problem-solving skills.
• Communicate clearly, build rapport, and thrive in a fast-paced environment.

What You’ll Do

As a Customer Service Rockstar, you’ll support clients who are on a journey to become debt-free. You’ll:

• Build trust and deliver outstanding service.
• Handle inbound calls with empathy and professionalism.
• Guide customers through their questions and concerns.
• Help them stay on track toward financial stability.

Requirements:-

• A minimum of 3 CXC subjects including English is required with a minimum of 6 months call center experience.
• No CXC a minimum of 6 months - 1 year Call Center experience is needed in Customer Service E-mail.
• Have strong written communication skills and could create a friendly rapport with the customer via email.
• Resolves problems on the first contact, and with a minimum of transfers.
• Candidate must be computer literate.
• Candidates must possess a Valid ID, TRN, and NIS.
• Candidate must be 18 years or older to be considered.
• HEART/NTA Customer Service Certificate is accepted.
• Problem solving skills- ability to access and research multiple sources of data.
• Must have Sales & Retention & Customer Service experience
• Effective analytical problem-solving, and decision-making skills
• Effective organizational skills ability to access and research multiple sources of data.
• Must be able to type 25 WPM
• Ability to multitask and work under pressure.
• Strong attention to detail and critical thinking skills.
• Able to effectively resolve problems and be efficient in a fast paced environment.
• Able to work in a team oriented environment.

Whatsapp your full name, contact number to register for an interview after completing the application to 876-318-1326.

Please take the following documents to the interview:-

2 Passport size picture

Updated Resume

NIS, TRN, ID

NCB or Scotia Banking details

Certificates and Qualifications

We are located at:-

1 Mangrove Way, Freezone, Freeport,

Montego Bay, St. James, Jamaica