We’re Hiring 100 Rockstars To Join Our Team - Sales & Customer Focus Voice Agents - 600 per hour
Etech Global Services LLC
- Hanover / St. James / Trelawny
- Not disclosed
- Permanent full-time
- Updated 05/08/2025
- Jamaica Recruiters
Join the winning team where your talent is rewarded
We’re Hiring 100 Rockstars To Join Our Team
Join the winning team where your talent is rewarded
Location: Onsite – Montego Bay
Hours: Flexible to work any assigned shift (Mon–Fri 8 AM – 10 PM | Sat–Sun 8 AM – 6 PM, including weekends & public holidays)
Compensation: $600/hour + Perfect Attendance Bonus + Free Lunch in Training + $200 USD Stay-On Bonus
Walk-In Interviews Accepted!!!
Who We’re Looking For
Driven Customer-focused professionals ready to shine. You’re a fit if you:
- Have customer service experience.
- Bring sales or retention experience.
- Bonus points if you have financial services or fintech experience.
- Possess strong problem-solving skills.
- Communicate clearly, build rapport, and thrive in a fast-paced environment.
What You’ll Do
As a Customer Service Rockstar, you’ll support clients who are on a journey to become debt-free. You’ll:
- Build trust and deliver outstanding service.
- Handle inbound calls with empathy and professionalism.
- Guide customers through their questions and concerns.
- Help them stay on track toward financial stability.
Requirements:-
- A minimum of 3 CXC subjects including English is required with a minimum of 6 months call center experience.
- No CXC a minimum of 6 months - 1 year Call Center experience is needed in customer service Voice.
- Candidate must be computer literate.
- Candidates must possess a Valid ID, TRN, and NIS.
- Candidate must be 18 years or older to be considered.
- Flexible to work any assigned Shift any day of the week including weekends and public holidays.
- HEART/NTA Customer Service Certificate is accepted.
- Problem solving skills- ability to access and research multiple sources of data.
- Candidates with the shortest distance to travel home
- Must have Sales & Retention & Customer Service experience
- Knowledge of Record management procedures & processes (is a plus), at least 2+ years in a Operations Center, or in Outsource management in the service industry.
- Effective analytical problem-solving, and decision-making skills
- Effective organizational skills ability to access and research multiple sources of data.
- Ability to multitask and work under pressure.
- Strong attention to detail and critical thinking skills
- Able to effectively resolve problems and be efficient in a fast paced environment
- Able to work in a team oriented environment
What We Offer
- Bonuses & incentives based on performance.
- Tuition reimbursement to invest in your future.
- Free employee Wi-Fi.
- Free shuttle service for easier commuting. (SAV - LUCEA - FALMOUTH)
- Free lunch during training.
- Leadership & career advancement programs.
- Health & life insurance benefits.
- Monthly rewards & recognition for top performers.
- Employee referral program (with paid referrals)!
- Paid training with all the tools to succeed.
- Perfect attendance bonus.
- Employee engagement activities (competitions, theme days, birthday club).
In order to make it easy for our team to contact you, could you submit this application on journeyfront
https://app.journeyfront.com/?sr=765b03f5-e7ae-11ee-a99a-0effc46ca69f
Please take the following documents to the interview:-
- Updated Resume
- 2 Passport size picture
- NIS, TRN, ID
- NCB or Scotia Banking details
- Certificates and Qualifications
We are located at:-
Suite A101-104, Cazoumar Freezone,
1-3 Pimento Way, Freeport,
Montego Bay, St. James, Jamaica
